mybos Terms & Conditions

1Introduction

Welcome to mybos, an English-language digital entertainment platform operated for Malaysian adults aged 21 and above. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you" or "your") and mybos ("we", "us", "our" or "the Platform") governing all aspects of your access to and use of the website located at mybos.cam and any associated services provided through it.

By completing the registration process, accessing any page of mybos.cam or using any feature of the Platform, you acknowledge that you have read these Terms in full, that you understand them and that you unconditionally agree to be bound by them. If you do not agree with any part of these Terms, you must discontinue use of mybos immediately.

mybos reserves the right to update, revise or replace these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered users. Your continued use of the Platform after any amendment constitutes acceptance of the revised Terms.

2Definitions

For the purposes of these Terms, the following definitions apply throughout:

3Eligibility & Account Registration

Access to mybos is available only to individuals who satisfy all of the following eligibility criteria at the time of registration and throughout the period of account use:

• You are at least 21 years of age. mybos strictly enforces the 21+ minimum age requirement and reserves the right to request documentary proof of age at any time.
• You are accessing mybos in your own name for your personal, non-commercial entertainment.
• You are not a current employee, contractor, consultant, agent or immediate family member of an employee of mybos or any of its affiliated service providers.
• You have not previously been self-excluded from mybos or had a previous account permanently closed due to a violation of these Terms.
• You acknowledge that online gambling may be restricted or prohibited in your jurisdiction and accept sole responsibility for ensuring that your participation is lawful.

Each individual is permitted to hold exactly one registered account with mybos. If mybos identifies duplicate accounts associated with the same individual, all duplicate accounts may be closed without notice and any balances may be forfeited pending investigation.

During registration, you must provide accurate, complete and current information including your full legal name, date of birth, email address and a valid Malaysian phone number. Providing false or misleading registration information constitutes a material breach of these Terms and may result in immediate account termination.

4Account Security

You are solely responsible for maintaining the confidentiality and security of your mybos account credentials, including your username and password. mybos strongly recommends the following security practices:

• Use a unique, strong password that is not shared with any other online service.
• Enable any two-factor authentication options made available by mybos.
• Never share your account credentials with any other person, including family members.
• Log out of your account after each session, especially when using shared or public devices.
• Notify mybos support immediately at [email protected] if you suspect unauthorised access to your account.

mybos will not be liable for any losses, including but not limited to loss of funds or game credits, arising from unauthorised account access where such access resulted from your failure to maintain adequate security of your credentials. Any activity conducted through your account while your credentials were active will be treated as activity performed by you unless you have notified mybos of a security breach in a timely manner.

5Deposits & Payments

All monetary transactions on mybos are conducted in Malaysian Ringgit (MYR). mybos may support deposits through a range of payment channels available to Malaysian users, including but not limited to FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank and Hong Leong. The availability of specific payment methods is subject to change and may vary at the time of your transaction.

All deposited funds must originate from a payment source registered in your own name. Third-party deposits — including deposits made using payment instruments belonging to another individual — are strictly prohibited. mybos reserves the right to conduct enhanced due diligence on any deposit it considers unusual in size, frequency or source.

• Minimum deposit amounts and any applicable processing fees will be displayed at the time of transaction.
• mybos does not charge internal fees for standard deposits, though your payment provider may apply their own charges.
• Deposited funds are held separately from mybos operational funds in accordance with our segregated funds policy.
• mybos reserves the right to reverse or decline a deposit if it suspects fraud, money laundering or any other prohibited activity.

6Withdrawals

Users may request withdrawal of available account funds at any time, subject to the following conditions:

• KYC verification must be completed and approved prior to the processing of any withdrawal request.
• Withdrawals will be processed to the same payment method used for the most recent deposit where technically possible, to mitigate money laundering risk.
• Minimum and maximum withdrawal limits apply and will be communicated within the platform's banking section.
• Withdrawal requests associated with active bonus wagering requirements will be deferred until those requirements are met, or the bonus balance will be forfeited if a withdrawal is requested before completion.
• Processing times vary by payment method. DuitNow and FPX transfers are typically processed within one to three business days. Bank transfer withdrawals to Maybank, CIMB, Public Bank or Hong Leong may take up to five business days.

mybos reserves the right to request additional documentation before processing any withdrawal where the amount is material, the account has not previously completed KYC, or where mybos has identified activity that warrants further review.

7Bonuses & Promotions

mybos may from time to time offer promotional bonuses, welcome credits, free spins, cashback arrangements or other incentives to eligible users. All bonuses are subject to the specific terms attached to each individual promotion, including wagering requirements, time limits, eligible games and maximum withdrawal conditions.

General bonus conditions that apply to all mybos promotions unless otherwise stated include the following:

• Bonuses are available to eligible users aged 21 and above only.
• Welcome bonuses are limited to one per household, IP address and device.
• mybos reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means, coordinated bonus abuse or through the use of multiple accounts will be voided and the associated accounts closed.
• Bonus funds must be wagered the specified number of times before any withdrawal is permitted unless the promotion explicitly states otherwise.

8Game Rules & Fair Play

All games made available through mybos — including but not limited to video slots, live dealer tables, sports betting markets, poker, bingo and lottery — operate according to published rules specific to each title or market. Users are responsible for reading and understanding the applicable rules before participating.

mybos is committed to fair play. The following standards apply across all games on the platform:

• Eligible random number generator (RNG) systems are subject to independent testing to ensure unpredictability and fairness of outcomes.
• Return-to-player (RTP) percentages are indicative theoretical values and do not guarantee any specific outcome in any individual session.
• In the event of a technical malfunction during any game, mybos reserves the right to declare that round void and refund the stake. mybos will not be liable for any lost winnings in the event of a system error.
• Sports betting markets are offered at odds determined by mybos's providers and may be withdrawn or adjusted at any time prior to settlement.

mybos reserves the right to void any bet or game result it has reasonable grounds to suspect resulted from exploitation of a software error, collusion, arbitrage abuse or any other form of dishonest play.

9Responsible Gambling

mybos takes responsible gambling seriously. Gambling carries real financial risk and should be treated as entertainment, not as a means of generating income. The Platform is accessible only to users aged 21 and above, and mybos actively promotes tools and practices that support informed, controlled participation.

Users are encouraged to make use of the following responsible gambling features where available:

• Deposit Limits: Set daily, weekly or monthly limits on the amount you can deposit into your account.
• Session Controls: Receive notifications after a specified period of continuous play and consider taking regular breaks.
• Self-Exclusion: Request a temporary or permanent exclusion from mybos if you feel that gambling is negatively affecting your life.
• Reality Checks: Opt in to periodic reminders of the time you have spent on the platform during a session.

Users who are concerned about their gambling behaviour are encouraged to seek guidance. Relevant support resources include the mybos Responsible Gambling page, as well as third-party helplines and organisations accessible in Malaysia. mybos does not endorse any specific external service but acknowledges the availability of general help lines such as Talian Kasih 15999 (Malaysia) and international resources such as GamCare for those who may need confidential support.

10Prohibited Conduct

The following conduct is strictly prohibited on mybos and will result in immediate account suspension, forfeiture of funds pending investigation and referral to appropriate authorities where warranted:

• Registering an account while under the age of 21 years.
• Providing false, misleading or fraudulent registration information.
• Operating more than one registered account on mybos.
• Using the account of another person or allowing another person to use your account.
• Depositing funds derived from criminal activity or using mybos for the purpose of money laundering.
• Exploiting software bugs, errors or vulnerabilities to obtain an unfair advantage.
• Colluding with other users in games where such behaviour distorts fair outcomes.
• Using automated software, bots, scripts or artificial intelligence tools to interact with games or markets.
• Attempting to reverse transactions or initiate chargebacks through your payment provider after withdrawable funds have been disbursed.
• Engaging in any behaviour that mybos reasonably considers to be abusive, harassing, threatening or defamatory towards staff or other users.

11Intellectual Property

All content on the mybos platform, including but not limited to text, graphics, logos, interface designs, game assets, software and data compilations, is the property of mybos or its content licensors and is protected by applicable intellectual property laws. The mybos name, logo and brand marks are proprietary to mybos.

You are granted a limited, non-exclusive, non-transferable licence to access and use mybos content solely for your personal, non-commercial entertainment purposes. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display or exploit any mybos content for any commercial purpose without express prior written authorisation from mybos.

12Limitation of Liability

To the fullest extent permitted by applicable law, mybos and its directors, officers, employees, agents and service providers shall not be liable to any user for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of winnings, loss of data, business interruption or reputational harm, arising out of or in connection with your use of or inability to use the Platform, regardless of whether mybos has been advised of the possibility of such damages.

In particular, mybos accepts no liability for:

• Any loss arising from interruption, suspension or termination of services due to technical failures, scheduled maintenance, telecommunications outages or force majeure events.
• Any loss arising from your failure to comply with these Terms, including security obligations relating to your account credentials.
• Any third-party claims arising from your use of the Platform in violation of applicable law.
• The accuracy of RTP figures, odds, jackpot displays or other indicative game information presented on the Platform.

Nothing in these Terms shall limit mybos's liability for fraud, gross negligence or any matter that cannot be excluded by law.

13Amendments to These Terms

mybos reserves the right to amend, update or replace these Terms at any time. Revised Terms will be published on this page with an updated effective date. Where changes are material and affect user rights, mybos will take reasonable steps to notify registered users via their registered email address or through a prominent notice on the Platform.

It is your responsibility to review these Terms periodically. Your continued use of mybos following the publication of any amendment will constitute your binding acceptance of the revised Terms. If you disagree with an amendment, you must cease using the Platform and request account closure.

14Governing Law & Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the jurisdiction applicable to mybos's international operating licence. mybos does not represent that these Terms comply with the laws of any specific jurisdiction other than the governing jurisdiction stated herein.

Malaysian users acknowledge and agree that online gambling may be subject to local restrictions under Malaysian law, including the Common Gaming Houses Act 1953 and related legislation. mybos does not provide legal advice. Users are solely responsible for obtaining independent legal guidance regarding the legality of their participation in online gambling activities.

15Contact Us

If you have any questions, concerns or formal complaints relating to these Terms and Conditions, you may contact the mybos support team through the following channel:

• Website email: [email protected] (plain text — not a clickable link)
• Support availability: 24 hours a day, 7 days a week

mybos aims to acknowledge all formal written complaints within two business days and to provide a substantive response within ten business days of receipt. For general account and payment queries, our support team is available around the clock and can assist users located anywhere in Malaysia including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya and Shah Alam.